AvaTrade has been an innovative pioneer in online trading since 2006. The company was created as a combined effort of financial professionals and experts in web-commerce with the goal of perfecting the on-line experience for retail traders. Nowadays the company has become a multi-national company with regional offices and sales centers in Paris, Dublin, Milan, Tokyo and Sydney.
Today AvaTrade has over twenty thousand registered customers globally executing more than two million trades a month. The company’s total trading volumes surpass $60 billion per month.
From its 24-hour multilingual support desks to its broad range of platforms and services, AvaTrade has created the optimal trading environment for every level of trader. AvaTrade’s wide scope includes a full spectrum of trading instruments including Forex, stocks, commodities and indices.
Free education support
One of the great things about Avatrade is that they are providing all the education and knowledge that you might need to make as many profitable trades as possible. And to become super good at trading.
The free top quality education supports are:
Video tutorial for beginners
Video tutorial for advanced traders
Blogs & Articles
New traders bonus
Every broker nowadays some kind of a bonus when you open a trading account. At Avatrade you will receive a first time deposit bonus. The bonus is fixed on your first time investment deposit.
So what are the pros of Avatrade?
Education & Knowledge support
Custom Support by mail or phone
Mirror Trading (allows you to copy trades of experienced traders from all over the world
Live market news
Access to very informative blogs and market news
High-level security of your money. (Your fund is held at a segregated account at Barclays, which means that you have a private money account where only you have access to it and not Avatrade)
Regulated by the Central Bank of Ireland
Regulated by the European Union
Regulated in Australia by Australian Securities & Investment Commission (license NO: 406684)
Regulated in Japan by the Financial Services Agency (license: 1662) and the Financial Futures Association of Japan (license no: 1574)
As you see there a lot of pro’s for trading at Avatrade. So let’s take a look at the cons.
To be honest it was really hard for us to find any con’s about Avatrade. But we did found one. And that one is about the customer support of Avatrade. Or at least that is what we thought, until we saw their reaction on the customer comments.
Our experience with the customer support of Avatrade
After we saw that comment, we decide to test the customer support of Avatrade. In this case we contacted the live chat support of Avatrade and ask all kind of things. The tougher the question or complaint the more people they brought into the chat. And that is pretty awesome to be helped by people who have expertise in their certain fields. It’s no wonder that people say, “AvaTrade has an award-winning multi-language support team”
When we took a look at their customer support team, we were amazed that they have phone support, email and live chat in 34 countries. And by the way they have won an award for best customer support.
AvaTrade have a nice modern website and have a great top navigation which makes it easy for traders to find what they’re looking for quickly and easily. In some categories such as the order types section, the website also breaks down the information into smaller pieces so that traders will get the exact information that they need. The only that we like to see improved at Avatrade is the money withdrawal time. It takes 5 business days to get the money in your banking account. But this doesn’t outweigh by the pros that Avatrade has the offer. We enjoy the good trading education that they provide and the flexibility that their trading platforms haves.